Access to Medical Library Resources from Clinical Locations

Many of the hospitals outside of New Haven where trainees practice have their libraries with print and electronic collections.  There are generally going to be the easiest resources to access.  Affiliates of the Yale School of Medicine, Yale University and Yale-New Haven Hospital can access online resources through one of several remote access method. Remote access options and specific considerations/limitations on using Yale Library resources from some major offsite clinical locations are described below. Personal mobile devices such as smartphones and tablets configured with remote access may be the most convenient method of gaining access to e-resources from clinical locations.

YALE-NEW HAVEN HOSPITAL

Yale University Library electronic resources are accessible from all computers throughout the Yale-New Haven Hospital York Street campus as well as Long Wharf, Shoreline and many YNHH satellite locations. Identification of authorized users for ebooks, ejournals and other electronic resources is accomplished by "IP validation" as it is on the university network and therefore no logons are needed when on campus.

YNHH Clinical Workstations are located throughout Yale-New Haven Hospital as well as at some remote clinical sites. The Clinical Workstation computers are specially configured with software to access YNHH's clinical systems and provide selected links to information resources on the Clinical Workstation's Webpages. To ensure you are using the most current links, we recommend you access e-resources from links on the Medical Library's Website (library.medicine.yale.edu)  even when on the Clinical Workstations.   Because of the particular configuration of the Clinical Workstations, there are some occasional problems accessing Internet-based resources from these computers.  Journals from the Nature Publishing Group are currently NOT available from the Clinical Workstations although they can be accessed by other computers on the YNHH network or from your own device on the WiFi network (June 2013).

WiFi connections at Yale-New Haven Hospital provide access to all Library information resources.  Clinicians are advised to always use the HSC WiFi network, not the Public network which is insecure and violates YNHH HIPAA policies.  The HSC network requires login with your YNHH Active Directory credentials (same as your EPIC username and password).

Saint Raphael Campus of Yale-New Haven Hospital -  The computer network on the Saint Raphael campus has not yet been fully merged with the rest of the Yale-New Haven Hospital network.  Until this time, online resources purchased by the Library of the former Hospital of Saint Raphael will be available on that campus.  The network merger is scheduled for around August 1, 2013.  At that time or soon afterwards, all Yale Library resources available at other YNHH locations should be available on SRC computers.  Until that date, users on that campus should generally continue to access resources linked from the Saint Raphael Campus Library Intranet page. YNHH SRC staff may request copies of journal articles through the Cushing/Whitney Medical Library's Interlibrary Loan/Document Delivery service.

Remote access through the Yale VPN  or proxy server are an option for obtaining those resources not available on the Saint Raphael campus network but only on computers in individual office, not SRC Clinical Workstations.  If you have a personal mobile device, you may access all Yale Library resources by using the Yale VPN or the Medical Library Proxy Server (details in the next section) on the HSC WiFi network.

USING THE PROXY SERVER OR VPN FOR  YALE LIBRARY RESOURCES

The Medical Library Proxy Server and the Yale University VPNs are the primary remote access options for Yale University and Yale-New Haven Hospital affiliates seeking access to restricted Library resources. Firewalls, network restrictions and locked down computers makes using the proxy server or the VPN difficult or even impossible at some institutions. Some institutions specifically noted below allow proxy traffic to Yale while blocking VPN connections. The security features of the VPN increases the amount of Internet bandwidth used, resulting in a noticable decrease in speed when on an already slow Internet connection. That is another scenario where the proxy server may be preferred. Hopefully at least one of the available methods will work for you. If you are unable to use the proxy server or VPN from an offsite location due to technical reasons, contact us and we will do our best to find a technical solution for you.

Users should never share their passwords nor should they save passwords on computers that others use. Furthermore, if you configure a Web browser to use the proxy server, make sure that you "turn off" the proxy so that others are prompted to login. The result may be that others are unable to do anything on the computer.  As mentioned above, using a personal mobile device may be the easiest way of accessing library resources not available at the offsite clinical location.

Make sure you have applied for and received your proxy password before trying to access Yale resources from this or any other location configured for proxy server connectivity.

MAJOR OFFSITE CLINICAL LOCATIONS

  • West Haven VA Hospital
    Computers in the clinical areas at the VA do not allow the configuration of proxy or VPN access and can not be used to access Yale-licensed resources. The VA Healthcare system subscribes to a number of electronic resources including UpToDate, Micromedex and ClinicalKey which are available from VA clinical workstations. Jen Martin, VA Librarian, can help you to access resources.  Full access Access to Yale University resources is available from three Yale School of Medicine Library Research Workstations located in the VA Medical Library (2nd floor of Building One). A Yale NetID is required to logon to the computers.  There are other locations on the VA campus with computers on the Yale University network including one outside the Medicine Chief Resident's office on the 5th floor of Building One. Contact Mark Gentry (mark.gentry@yale.edu, 203 785-2163) or the Library Information Desk (203 737-4065) if you have problems logging into the computers with your NetID.
  • Waterbury Hospital
    The Waterbury Hospital Medical Library offers a solid collection of clinically-oriented print books and journals and a number of e-Resources.  VPN and proxy access are possible from the Waterbury Hospital network but only on computers which have . Yale affiliates (faculty, house staff, medical/PA students) can access Yale resources while on rotations in Waterbury by using the Medical Library Proxy Server. Selected computers in areas including the residents' room on Pomeroy 4 are configured to use the Medical Library proxy server. Tablet PCs in the Chase Outpatient Clinic have the Firefox browser configured to use the proxy.  You will need to request a proxy server account if you want to use this service from Waterbury Hospital.   When connecting through the proxy, always use links from the Cushing/Whitney Medical Library's home page.  You can also use the Public WiFi network at Waterbury Hospital in combination with the Yale VPN to access other Yale Library resources not available through Waterbury Hospital.    
  • Bridgeport Hospital
    Bridgeport's Reeves Health Sciences Library has collection of print and online resources. Currently there is no option for accessing Yale Library resources from publicly accessible computers at Bridgeport Hospital. Network security measures do not permit users to modify browser settings or install VPN software on their hospital computers without IS department intervention. Yale Clinical Faculty based at Bridgeport Hospital should go through their Hospital Information Services to request that their computer be configured for VPN or proxy access.  The HSC WiFi network at Bridgeport Hospital will provide you with access to Bridgeport Library resources, not Yale resources.  Use the Yale VPN in combination with the WiFi for full access to Yale online sources.
  • Connecticut Mental Health Center
    The Connecticut Mental Health Center, located on Park St. in New Haven, is a important clinical site for Yale Psychiatry residents and other Yale-affiliated mental health professionals. We have worked with the state of Connecticut's Department of Mental Health and Addiction Services to allow Medical Library Proxy Server access from this segment of their network.  VPN access from the State of Connecticut network is not premitted.  In addition to Yale or YNHH employees and trainees, CMHC employees with a Yale affiliation can apply for a proxy server account.
  • Community Health Centers
    Fairhaven Community Health Center has computers available for clinicians can use to access the Medical Library through the proxy server. At Fairhaven, all computers in the charting room have a icon labeled "Yale Medical Library". Click on this to open a Web browser configured to automatically prompt for a proxy password and go to the Library's home page.

OTHER REMOTE ACCESS OPTIONS

  • Remote Access to Yale-New Haven Hospital Clinical Systems
    None of the remote access methods offered by the Yale School of Medicine will allow you to reach YNHH clinical systems. Yale-New Haven Hospital's primary remote access solution for clinical and administrative patient data is through the Yale New Haven Health Citrix Access Gateway. Although you can access library resources through browsers on this service, it is generally easier, faster and more reliable to use the Medical Library proxy server or the Yale VPN for Library resources. For more information about YNHH remote access, contact the YNHH Help Desk at (203) 688-HELP or see the Yale University ITS page Yale-New Haven Hospital software and information.

 

Information compiled by:

Mark Gentry
Clinical Support Librarian
mark.gentry@yale.edu
(203)785-2163